Who we are
Padmani Migration is operated by Arun Padmani, a Registered Migration Agent (MARN 2418630), with offices in Pimpama on the Gold Coast, Queensland and in Ahmedabad, Gujarat. [Add the business name and ABN.] This policy explains how we handle your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect the information you give us so we can advise you and act for you. This can include your name, contact details, date of birth, passport and identity documents, family details, education, work history, English test results, health and character information needed for a visa, and payment details. We also collect basic website information such as pages visited and device type.
Why we collect it
We use your information to give migration and education advice, prepare and lodge applications, communicate with you, take payment, meet our legal and professional obligations as a registered migration agent, and improve our services. We only collect what we need for these purposes.
Who we share it with
With your consent or where the law allows, we share information with the Department of Home Affairs and other government bodies, education providers, skills assessing authorities, health insurers and our service providers (such as booking, payment, email and document storage services). Our Ahmedabad office staff may access your information to help with your matter. [List the overseas locations and providers you use.]
Storing and protecting your information
We store information in systems with restricted staff access, encrypted connections and regular backups. We keep client records for the period required by law, then securely destroy or de-identify them. [Confirm retention period and storage location.]
Cookies and website data
Our website may use cookies and similar tools to make the site work and to understand how it is used. You can control cookies in your browser settings. [List the analytics and advertising tools you use.]
Access and correction
You can ask to see the personal information we hold about you and ask us to correct it. Contact us using the details below. We will respond within a reasonable time.
Complaints
If you are concerned about how we handled your information, contact us first at contact@padmanimigration.com. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact us
Padmani Migration, Pimpama, Gold Coast QLD. Phone +61 424 966 900. Email contact@padmanimigration.com.
